Shipping Policy

Order Processing Time

We appreciate your order and want to ensure a smooth and timely process. Please kindly allow us up to 3 business days to carefully process and pack your order.

Please note that processing and delivery times do not include Saturdays, Sundays, and public holidays, as we want to make sure our team gets the rest they deserve too.

 

Shipping Costs & Delivery Schedule

Please kindly note that shipping restrictions may apply to certain places or geographical areas. We reserve the right to accept or cancel orders based on these limitations. 

We currently do not ship to AK and HI. 

Total delivery time = Order Processing Time + Shipping Time


SHIPPING METHOD ORDER VALUE AFTER DISCOUNT SHIPPING COSTS* SHIPPING TIME
Standard $15 and over FREE 5-8 business days
Standard $0 - $14.99      $5 5-8 business days


*During Checkout you will see the total price, including taxes, shipping and handling charges, in USD before you place your order. Your credit card will be charged in USD according to the charges displayed during Checkout. Shipping time does not include order processing and handling time.

 

International Shipping

We're sorry, but we do not ship to international destinations at this time.

 

Ship Sustainably

Sustainability is important to us here at SooTruu. Multiple orders to the same shipping/recipient address will be combined into one package. If you have any questions or require further assistance, please contact our Customer Support team by email.